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Services

Our collaboration does not end with the sale of a licence. We provide a full range of services — from implementation, through configuration for the client’s actual environment, to ongoing technical support.

Stages of cooperation

Full service cycle

1

Needs analysis

We assess which risks are a genuine concern for your business and which features would be an unnecessary expense.

2

Implementation

Installation and configuration of the solution, integration with the existing infrastructure.

3

Support and maintenance

A dedicated account manager, technical support, updates and incident response.

Additional service

Dedicated IT infrastructure

We carry out this work in collaboration with the operator of a certified TIER IV data centre in Israel.

For customers who require a separate, fully managed IT environment, we offer infrastructure migration and maintenance in a dedicated data centre — including the option of a location outside the European Union (Israel), where this is justified on business grounds.

16+years of experience of the partner
99%a focus on privacy and data security
100%customer satisfaction index
90%Customers come to us on the recommendation of others
Data Centre in figures
TIER IVData Centre security class in Israel
~20 000 m²area of the building
17 munderground
72 hworking offline in complete isolation
Physical security of the premises (24/7)
  • Two independent levels of physical protection
  • Client equipment in an isolated sector
  • CCTV cameras and video surveillance
  • Contactless card readers
  • Biometric identification systems
  • Intrusion and motion detectors
What does the service include?
  • The location of virtual and physical IT infrastructure
  • Design, implementation and maintenance of remote IT systems
  • Remote system administration and backup replication to a selected location
  • Setting up backup systems in the event of a crisis (disaster recovery)
  • Visualisation portal: real-time monitoring of system security status and access control
  • Active security testing: system scanning, detection of vulnerabilities in operating systems, applications and databases
  • A secure remote desktop for working with confidential data
  • Encrypted communication channels
  • Reducing the costs of maintaining in-house equipment through virtualisation
We store only those data whose processing does not contravene applicable law. For each client, we set up a dedicated, closed network with encrypted communication channels — regardless of the data centre’s location. For clients requiring data to be stored exclusively within the EU, we offer equivalent solutions in European data centres.
Valuation
Individual

The price depends on the scope of the infrastructure and security requirements — we’ll agree on it after a brief discussion about your needs.

Call us for more details

Would you like to discuss the scope of support available for your business?

info@sipsecurity.pl · +48 22 602 20 85

Get in touch with us